CA427 WB100TH Tom and Jerry x IT Statue

**The images on the official website may be slightly different from the final product. The final product is subject to authorization from the licensor. **

1. This pre-order item is ordered from the manufacturer based on your order and we regret to inform you that we cannot accept requests for refunds or order cancellations after pre-order. Except when the product is defined as defective and requires assistance with an exchange, we do not accept any reasons for order cancellations, refunds, or returns.
 
2. Pre-order product images are for reference only. Collectible items are mostly handmade, and there may be slight differences from the actual product. It is not possible to cancel orders, request refunds, or returns due to differences in product details. We reserve the right to modify product details without prior notice.
 
3. The estimated arrival date of the product is for reference only. The actual arrival date may differ due to various uncontrollable factors. Buyers cannot cancel orders, request refunds, or returns due to delayed delivery. If there are delays in production by the original manufacturer or other factors that result in delayed delivery, there will be no separate notice. You are welcome to inquire with our customer service.
 
4. Each product is handcrafted throughout the production process. Therefore, inconsistencies in appearance during polishing, joining, and coloring are natural occurrences and cannot be defined as defects. These do not indicate product quality issues.
 
5 i. The vinyl material is flexible and may undergo slight changes in appearance with storage temperature variations, potentially resulting in minor deformities. These deformities should not be considered as defects. If necessary, customers can use hot water to soak the deformed parts to restore them to their original state.
5 ii. The snow globes may have blisters due to changes in the temperature and humidity of the environment in which it is placed. This is a normal phenomenon and is not a product quality problem. The snow globes are made of polystone, and each product is made by hand during the production process. Therefore, inconsistencies in the polishing, jointing and coloring of the appearance are all natural phenomena of production and cannot be defined as defective products and are not product quality issues. The snow globe contains glass material. Please place the product out of reach of pets and children to avoid danger.
5 iii. Products made of polystone materials are all made by hand during the production process. Therefore, inconsistencies in the polishing, jointing and coloring of the appearance are all natural phenomena of production and cannot be defined as defective products and are not product quality issues.
 
6. Product dimensions may have slight deviations due to differences in styles and measurement standards. Please refer to the actual product for accuracy.
 
7. Product colors may vary slightly due to computer screen settings and may also have variations in photographs. Images are for reference only, so please rely on the actual received product.
 
8. If the product is opened and used, without the original manufacturer's inner and outer packaging, if the outer box is damaged, disassembled, or if the product's accompanying accessories/gifts are missing, returns and exchanges cannot be accepted.
 
9. If the product is discontinued / out of stock after completing the pre-order, or if the manufacturer is unable to produce it due to other factors beyond our control, resulting in the cancellation of your order, the pre-order amount will be fully refunded.
 
10. Many collectible products are ordered and produced as pre-orders, and we cannot guarantee that there will be in-stock quantities. We recommend purchasing through pre-order.
 
11. After the pre-ordered product arrives, we will ship it to the address you provided during your order. If you need to change the ordering person's information, please notify customer service before the product arrives.

Payment Options:

• VISA
• MasterCard
• PayPal (Please login PayPal account to proceed)

Delivery Options:

• Self Pickup at Soap Studio Office
  
  
• For Hong Kong and Macau Orders
• Only available to SF Express self-pickup lockers, service points, SF Stores, or SF Express Partner Locations.
• Shipping to forwarding warehouses, commercial, or private residential addresses is not accepted.
  
• Free local shipping is available for a single order totaling HKD$199 above.
• Macau orders are limited to SF Express freight collect service.
• If delivery is unsuccessful or delayed due to incorrect or incomplete order details, the recipient is responsible for any additional fees incurred by the logistics provider, or Soap Studio reserves the right to cancel the order without any refund.
  
  
• For Overseas Orders
• Only Express Mail Service (EMS) is available.
• The recipient shall be responsible for the shipping cost. The cost excludes taxes and additional charges imposed by the destination customs.
• Shipping to forwarding warehouse address is not accepted.
• If delivery is unsuccessful or delayed due to incorrect or incomplete order details, the recipient shall be responsible for any additional fees incurred by the logistics provider or destination customs, or Soap Studio reserves the right to cancel the order without any refund.